Herberger's in Edina, MN Open now

Reviews about Herberger's

• ★ ☆ ☆ ☆ ☆

  April 22, 2019, by Bart Larson
  I have been a Herberger's fan for over 25 years but yesterdays' experience was a total disaster. We took our young adult granddaughters who were visiting to enjoy some of the Black Friday specials. There were good bargains but the check out process was terrible. First of all, one dressing room was totally closed so they had to stand in line at another. Then we went upstairs to get more things. After trying to check out there we gave up and went to the women's floor again. (Upstairs in the housewares the line was at least ten people long for the three checkout people who I would label as "slow, slower, and slowest!". Several people simply abandoned their potential purchases and left in disgust. ) Women's lines were not much better. We finally went to the main floor and checked out at the jewelry department with a lady who did not know how to use the coupons! There is really no excuse for that kind of poor customer service. It comes under the heading of training! We went to the Galleria next to the sale at Lulu lemon. It was packed, the checkout line was long and very efficient. They had a system and it worked. Maybe someone should go over and check it out.